[All purchases made on or after November 23rd are eligible for exchange through January 15th to make holiday gifting easier!]
We want you to love your Deadbroke Denim. If your jeans aren't the right fit, we keep exchanges and returns straightforward and transparent.
How It Works :
- Start your request through our Returns & Exchanges Portal.
- Choose an exchange, or a return for store credit.
- Select your outbound shipping method and send your jeans back. (All shipping costs are the responsibility of the customer.)
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Once your jeans are processed:
- Exchanges: you'll receive a small invoice covering the cost of inbound shipping — that's the label that sends your new pair to you.
- Returns: you'll receive store credit, which never expires.
- Get your new pair or store credit. We can't wait for you to have the pair that fits just right. If we can be of any help, please let us know.
Eligibility: Jeans must be unworn, unwashed, free of stains/odors/pet hair, and the try-on ribbon must be intact to qualify for return or exchange.
If you receive an error in the portal, please double-check that you're within the 14-day window from the date your jeans were delivered. If your window is open and you're still having trouble logging in, feel free to email us — we're always happy to help.