Returns & Exchanges

We want you to love your Deadbroke jeans. If the fit isn't quite right, we're happy to help.

Eligible items can be returned or exchanged within 15 days of delivery for a different size, store credit, or a refund to your original payment method.

1. How to Start a Return or Exchange

Use the Return or Exchange link in your order confirmation email to submit your request within 15 days of delivery.

Once your request is approved, you'll receive instructions for returning your jeans. Exchanges are subject to size availability.

2. Return Eligibility & Conditions

To qualify for a return or exchange, merchandise must be:

• Unworn and unwashed, with no signs of use.

• Free of dirt, stains, odors, and pet hair.

• Returned with the original try-on ribbon intact and attached.

• In its original, resalable condition.

We recommend trying on your jeans at home, not at the barn.

3. Final Sale Items

Items marked FINAL SALE at the time of purchase cannot be returned, exchanged, or refunded.

This includes promotional merchandise specifically designated Final Sale.

Please review your size, inseam, and order details carefully before purchasing.

This restriction does not affect rights relating to defective, damaged, or incorrectly supplied merchandise under applicable law.

4. Return & Exchange Fees

U.S. Orders: An $8 return shipping fee applies to domestic returns and exchanges. Return labels are provided through our returns portal.

For refunds, the $8 fee is deducted from your refund. Additional shipping charges may apply to exchanges.

International Orders: Customers are responsible for arranging and paying for all return and exchange shipping, including applicable duties, taxes, and customs fees. We recommend using a tracked shipping service.

Packaging: Please use the original shipping packaging or equivalent protective packaging. Additional carrier fees resulting from improper or oversized packaging may be passed on to the customer.

5. Refunds & Store Credit

Approved refunds are issued to the original payment method after returned merchandise has been received and inspected.

Please allow additional processing time for your bank or payment provider.

Store credit does not expire.

Orders placed before June 15, 2026, remain subject to the return conditions in effect at the time of purchase, including store-credit-only restrictions where applicable.

6. Returns That Do Not Meet Our Conditions

All returned merchandise is inspected upon receipt. Items that do not meet the conditions above are not eligible for a standard refund or exchange.

If your return is rejected, we will contact you with the following options:

• Return the jeans to you: We can ship your jeans back at your expense, charged at the actual USPS shipping cost.

• Partial refund: At our discretion, we may offer a partial refund based on the condition of the returned merchandise.

Any partial refund amount will be communicated for your approval before processing. These options do not affect your rights under applicable law.

7. Returned-to-Sender Packages

Packages returned to us due to incorrect addresses, failed delivery attempts, refusal of delivery, or failure to collect will be processed as returns.

Once received and inspected, a refund will be issued to the original payment method, less an $8 return processing fee.

This also applies to Final Sale orders returned to sender.

The fee does not apply when the failed delivery was caused by an error on our part or where prohibited by law.

8. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at customersupport@deadbroke-denim.com so we can help resolve the issue.