Terms of Service

Last Updated: October 9th, 2026

3. Shipping & Delivery

Processing & Fulfillment

Orders are generally processed within 1–2 business days, excluding weekends and holidays.

Free standard U.S. shipping is provided through USPS. Customers may select an alternative shipping method, including paid UPS shipping, when available at checkout.

International shipping charges are calculated at checkout.

Shipping and delivery estimates are not guaranteed. Actual delivery times may vary due to carrier operations, customs processing, weather, or other circumstances beyond our reasonable control.

Tracking information will be provided once an order ships.

If we cannot ship an order within the advertised timeframe, we will comply with applicable notification, cancellation, and refund requirements.

Shipping Addresses & Carrier Selection

Customers are responsible for providing complete and accurate shipping information and selecting a shipping method that services their delivery address.

Free U.S. shipping is provided exclusively through USPS. Customers whose addresses cannot receive USPS deliveries are responsible for selecting an available alternative, such as paid UPS shipping, at checkout.

Deadbroke Denim is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses or a customer's selection of a shipping method that cannot service their address, except as required by applicable law.

If an address correction is needed, customers must contact us as soon as possible. We will attempt to accommodate changes before shipment but cannot guarantee them.

Lost or Stolen Packages

Deadbroke Denim is not responsible for packages lost or stolen after confirmed delivery to the shipping address provided at checkout, except as required by applicable law.

Packages lost in transit will be investigated with the shipping carrier and resolved in accordance with applicable law.

Customers should promptly notify us of missing shipments so that we can assist with carrier investigations.

Returned-to-Sender Packages

Packages returned to Deadbroke Denim because of incorrect addresses, unsuccessful delivery attempts, refusal of delivery, failure to collect a shipment, or selection of a shipping method that cannot service the provided address will be processed as returns.

Once the merchandise is received and inspected, a refund will be issued to the original payment method, less an $8 return processing fee.

Original shipping charges, if applicable, are nonrefundable.

This provision also applies to Final Sale merchandise returned to sender, provided the merchandise is received in its original condition.

Customers requesting reshipment may be responsible for additional shipping charges.

The $8 fee will not be imposed where the failed delivery resulted from an error attributable to Deadbroke Denim or where prohibited by applicable law.

International Shipping

International customers are responsible for applicable customs duties, import taxes, tariffs, brokerage fees, and other charges imposed by destination countries unless otherwise expressly stated at checkout.

Deadbroke Denim is not responsible for customs processing delays or charges imposed by customs authorities.

For additional information, please review our Shipping Policy.